The Williamsport Visitor Center is located in the old Cushwa Warehouse. Parking, a small museum, and restroom facilities are available. A half-mile rewatered section of canal leads through the turning basin, under the only Railroad Lift Bridge as well as the only Bollman Iron Truss bridge on the canal, and continues to Lock House 44 and the adjacent lock. Williamsport also offers access to the C&O Canal Towpath and a boat launch and dock. The visitor center offers free boat rides, walking tours, and bike loans. The Cushwa Basin is also a great point of entry for hiking, biking, horseback riding, and fishing.

Nestled along the C&O Canal towpath at milepost 123 in Hancock, Maryland is the Hancock Visitor Center. A great starting off point for hikers, bikers, and boaters, Hancock is a town in Western Maryland that offers direct access to both the C&O Canal and the Western Maryland Rail Trail. In addition to stores and restaurants, there are several large public parking areas, a boat ramp, and a bicycle sales and repair shop nearby in town.